According to a recent study by Fujitsu, over half of UK employees feel they are not provided with access to digital services to do their job sufficiently.
The study, ‘Digital Inside Out’ revealed a disconnection between the needs of the working population, and the services provided by UK employers. 29 per cent of UK employees said that the ability to do their job is hindered by poor digital services.
73 per cent of employees surveyed see tech as a vital component in the future success of their organisations and 67 per cent agree their organisation should invest more in technology services and applications in the next two years.
However, some businesses are being left behind when it come to utilising digital services, 50 per cent reveal a lack of training and 42 per cent a lack of awareness.
Michael Keegan, CEO, Fujitsu UK & Ireland said: “Outside of the workplace, they have constant access to high-quality consumer digital services and they therefore have expectations that the digital services they use for work should match this.”
The survey shows the view of the UK as an increasingly digital-first nation. Fuelled not only by our growing personal and professional preoccupation with digital services, but also by the economic impetus that they provide, digital services are increasingly driving our interactions with the organisations around us.
To access the full report, click here.