A study by Steelcase, the world’s leading provider of office furnishings and innovative workspace solutions, found that the cost of disengaged employees are having a major impact on the performance of businesses as they try to recover from economic changes.
Catherine Gall, Director, Design Alliances for Steelcase, said: “The impact of employee engagement – or the lack of it – cannot be underestimated. It is a global issue and is affecting a wide range of companies, including leading organisations with teams of employees distributed around the world.”
Likewise, research by the Centre for Mental Health shows that presenteeism (at work physically but unproductive mentally) costs UK businesses £15 billion per year and that includes the cost of disengaged employees.
Ms Gall, explained that 83 per cent of employees say they are disengaged at work in the UK. This is a serious concern for leading businesses and organisations. Businesses of full engaged employees benefit, those businesses outperform competition, enjoy higher productivity and profitability, suffer less staff turnover and absenteeism.
However, a renaissance of the office, is under-way with innovative companies realising that the right office environment is crucially important to their business interest.
There is now a move to get back to the office following a trend in recent years to encourage flexible working away from the office.
Ms Gall said: “Recently, companies such as Jones Lang La Salle and Yahoo have articulated how important it is to get teams of employees collaborating effectively and that is best done in an inspiring workplace.
“We strongly believe in the power of place and that bringing people together in a space will make them more collaborative and innovative. Therefore, workplaces need to be destinations that enhance the physical, cognitive and emotional well-being of workers.
“People, purpose and place are the three key elements to encourage and activate greater employee engagement. The tools and the technologies are there to help that happen and are developing all the time.The utilisation of those tools, the creation of innovative space and a commitment to accommodate the well-being of employees can go a long way to creating a dynamic and productive space that will deliver tangible benefits to a company”.